We commit to:
- Ensuring that beach users who have used the surveillance and security service (Local Police) rate the professional competence of the staff with a minimum score of 8 out of 10.
- Ensuring that beach users who have used the lifesaving and rescue services rate the professional competence of the staff with a minimum score of 8 out of 10.
- Ensuring that users rate the environmental quality of the beach (cleanliness and quality of the sand, dunes, water, etc.) with a minimum score of 7 out of 10.
- Ensuring that users rate the facilities (showers and foot-wash points, toilets, access points, children’s play areas and sports areas) with a minimum score of 7 out of 10.
- Offering a weekly programme of sports, cultural, tourism and/or environmental activities during the high season, compatible with local residents’ need for rest.
- Providing information on tourism assets, seasonal services, activities, and the natural values of the beach, responding to enquiries on social media within a maximum of 24 working hours.
- In the event of non-compliance, assessing the causes and implementing the necessary improvement actions to ensure the fulfilment of the commitment.