Quality Policy: Castelldefels City Council
The Castelldefels City Council Quality Committee, as the primary representative of the Quality Management System, publicly sets out the core principles of our policy. These guidelines are aligned with the Municipal Action Plan (PAM), the City Agreement, and the Council’s strategic frameworks:
Our Mission
The mission of Castelldefels City Council is to ensure the well-being of our citizens, who are at the heart of everything we do. We achieve this by:
- Providing individual and collective services based on quality and innovation.
- Promoting citizen participation and transparency in all municipal actions.
- Improving the quality of life for all residents and supporting the integration of new arrivals.
- Building a solid foundation for constant, orderly, and human-centric development.
Our operations are governed by the principles of Governance, Innovation, Technology, Universal Accessibility, and Sustainability, fully aligned with the Sustainable Development Goals (SDGs).
Our Vision: A Smart and Sustainable City
We aim to build a city model that is intelligent, healthy, sustainable, and open, with an international outlook. This model offers:
- High-quality spaces, services, and facilities that are efficient and collaborative.
- Advanced technological deployment for personal and family enjoyment.
- Active involvement from all stakeholders: the Corporation, citizens, service providers, and both public and private partners.
The Beach Model
Within this framework, we define a beach model committed to integrated and sustainable economic and tourism development. This aligns with our status as a Smart Tourism Destination, blending residential life, work, leisure, culture, and gastronomy.
Our beach is accessible and local, designed for the enjoyment of all citizens and visitors while respecting the local neighbourhood and acknowledging that it is a natural space to be protected.